Privacy Notice
This notice explains what information QIU Trading may process when you use qiutrading.com, the QIU Member Hub, QIU products, support, licensing, community-access tools, Affiliate & Partner features and the QIU Private Trading Journal.
1. Information We Process
Depending on the features you use, QIU Trading may process:
- Account and profile information such as name, email, country, username and account settings.
- Telegram verification identifiers and connection status used to link your QIU account, notifications and eligible community access.
- Membership, order, renewal, payment-status and purchase records, including payment proof you choose to upload for review.
- Product entitlement, license key, device-binding, activation, expiry and security records required to deliver protected QIU products.
- Support requests, QIU Inbox messages, attachments and related service correspondence.
- Private Trading Journal information, including manually entered trades, MT5 report imports, account labels, review fields, notes and optional charts you upload.
- Affiliate & Partner records where applicable, including referral attribution, rank, commission, payout-profile and audited financial-event information.
- Technical and security information reasonably required to operate the service, such as session, request, device, abuse-prevention and diagnostic data.
2. How We Use Information
QIU Trading uses information to provide and protect the services you request, including account authentication, member access, payment and entitlement review, product delivery, licensing, support, security, notifications, private-journal analytics, referral administration and platform operations.
Information may also be used to investigate fraud, abuse, account-security incidents, payment disputes, licensing misuse, service errors or activity that may breach QIU terms or applicable requirements.
3. Private Journal and Trading Data
Your Private Trading Journal may contain brokerage trade-history information you upload or enter yourself. QIU uses that information to display your private trade history, calendar, analytics, reviews and related journal functions.
QIU does not treat your Private Trading Journal as permission to publish your individual brokerage results publicly. Public performance content produced by QIU is separate unless a feature expressly tells you otherwise and you take the required action.
When an account or journal record is removed from the active member view, limited references may still be retained where necessary for audit integrity, transaction history, abuse prevention, security, legal obligations or system integrity.
4. Payments and Financial Records
Payment processors, banks or payment-service providers may process payment information under their own terms and privacy practices. QIU may retain order status, transaction references, receipts, payment-review notes and other records necessary for accounting, support, fraud prevention, refunds, disputes and entitlement administration.
QIU does not require you to place full card credentials inside normal QIU support or journal fields.
5. Service Providers and Integrations
QIU may rely on infrastructure, hosting, email, messaging, payment, storage, security and other service providers to operate the platform. Information is shared only to the extent reasonably required to provide the relevant function, secure the service, process a transaction or comply with a lawful obligation.
When you choose to connect or use an external platform such as Telegram, a payment provider, broker report or other third-party service, that provider may separately process information under its own policies.
6. Cookies and Local Preferences
Essential cookies and equivalent storage may be used for secure sign-in, session protection and core account functions. Optional preference storage may remember navigation choices or returning-member preferences. Where the QIU cookie preference control is shown, denying optional storage does not disable essential account-security functions.
7. Retention and Security
QIU retains information for as long as reasonably necessary for the purpose it was collected, to maintain account, transaction, licensing and audit records, resolve disputes, prevent abuse, enforce agreements and meet applicable legal or operational requirements.
QIU uses technical and organizational safeguards designed to reduce unauthorized access, alteration, disclosure or loss. No online service can guarantee absolute security, so members should also protect their email, password, Telegram account and connected devices.
8. Your Requests and Choices
You may contact QIU to request help with your account information, privacy questions or eligible correction/deletion requests. Some records cannot be immediately erased where QIU must preserve them for security, transaction, audit, dispute, legal or system-integrity reasons.
Contact: admin@qiutrading.com or use the QIU Member Hub Support Center.
9. Policy Updates
QIU may update this notice as products, integrations, legal requirements or platform features change. The effective and last-updated dates on this page identify the current published version.
This notice describes QIU Trading's operational privacy practices. Mandatory rights available under applicable law remain unaffected.